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How To Prevent False Alarms

Did you know that the three major causes of false alarms are:

  1. User errors
  2. Installation or service errors
  3. Equipment failures

Did you know that more than 80% of false alarms are related to preventable user errors, and 20% of alarm users cause 80% of all false alarms?

What are the causes of false alarms?

  • Inadequate training of people to your Home Security System
  • Weak system batteries
  • Open, unlocked or loose fitting doors and windows
  • Drafts from heaters and air conditioning systems that move plants, curtains, balloons, etc.

Know what to do if you set off your alarm by accident

  1. First, Don’t Panic.
    There is time. Enter your disarm code (carefully) to reset your system. Remember, if there were a burglar, he or she would not know your code. Do not write it on your keypad!
  2. Wait for your Central Monitoring Station to call.
    Give your password or ID code, this is different from your disarm code. Be sure to follow all procedures established by your Central Monitoring Station.
  3. Do not leave your home until you have talked with your Central Monitoring Station.
  4. Finally, any person who has keys to your property MUST be able to operate the alarm. Neighbours, cleaning personnel, real estate agents, guests, relatives, babysitters, service and delivery personnel who may enter your property must have a code to operate your system, and they must be practiced in its use. Depending on your Home Security System, you can set up a different access code from your own personal one.

Before you activate your Home Security System

  • Lock all protected doors and windows
  • Educate system users
  • Have your security system provider check and service your system regularly
  • Contact your security system provider if you have any apprehensions about your system
  • Ask your security system provider about regular checks and routine maintenance
  • Notify your security system provider if you plan any remodeling, including replacing doors or windows; hanging drywall; sanding floors; installing attic flooring or basement ceiling; changing phone systems; installing intercoms, siding, ceiling fans or skylights; fumigating; installing wiring for cable or other electronics, or installing anything near the system control panel or keypads.

Source: Honeywell Canada

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